For events gathering such a large number of people as the EBRD Annual
Meeting and the Business Forum the technical provision is of utmost importance. Juris
Retenais, Birojs 2000 Project Manager, admits that this has been the first EBRD
Meeting proceeding without any noticeable technical failures. This has also been an
objective opinion of the EBRD officials.
Juris Retenais emphasised that in the course of preparation for the
Meeting fruitful co-operation with the Lattelekom experts, who are experienced
professionals, has been achieved. And judging by the number of emergency calls it turned
out that they had been twice as less on any of the workdays of the meeting as they had
been in previous EBRD meetings. Reaction time to emergency calls had been two times faster
than in other meetings. Juris Retenais draws a conclusion that the quality of service is
at its best when we fail to notice it. If it becomes noticeable, then something has gone
wrong.
Working places at the Press Filing Centre were equipped with telephones
and PC access to the Internet. TV sets at the Press Filing Centre enabled the journalists
to follow the work at the plenary sessions of the EBRD Board of the Governors’ Meeting
right from their working places. There was also an information board introducing the media
representatives to the changes in the agenda of the meeting and opportunities for covering
the ongoing events.
